A detailed application form acquires information to enable a specific quotation is prepared for certification services required.
On signing the quotation in cognisance of terms and conditions, legal relations for the execution of certification services is formed.
An audit is scheduled as agreed and a plan is prepared to advise when client personnel are likely to be required and which are operations are subject to audit. A formal plan is not produced for Stage 1 Audits.
The initial certification audit of a management system is conducted in two stages: Stage 1 and Stage 2. Stage 1 is generally completed on the Client’s site and evaluates the location, management system and preparedness for Stage 2. Stage 2 is the main audit, to evaluate the implementation, including effectiveness, of the client’s management system.
For any nonconformity there will be a proposed corrective action to remedy any defects in either products or processes. All corrective actions must be cleared to the satisfaction of the Audit Team Leader or a nominated representative before certification.
On receipt of the Audit Report & details of closed corrective actions, the certification body will undertake a review of the recommendation of the Audit Team Leader and approve the decision (or otherwise) to grant certification. The final step is a review of impartiality risk and authorisation by the Certification Secretary, whereupon the appropriate certificate is issued.
To ensure the ongoing maintenance and implementation of the management system processes, regular surveillance audits are conducted within the 3 year cycle. Surveillance audits do not normally address all elements of the system.
Every 3 Years the Management System is subject to a full system audit and the cycle begins again, taking cognisance of organisational changes, growth and/or product/service extensions etc.