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As an accredited certification body, SCS is mandated to act in an impartial and transparent manner and one of the obligations incumbent upon us is to provide access to our policy statements and our processes to handle situations where clients may potentially be dissatisfied. Our commitments to being professional and taking timely appropriate actions to address any concerns are detailed within the documents available for download following. Be sure to check regularly for the latest version should the documents be relied upon.
1.02-7 DMS Policy Statements
2.09-2 Appeals Process
2.10-3 Complaints, Non-conformances & Corrective Action
3.01-6 General Terms and Conditions
3.04-8 Auditee Handbook
3.06-7 Rules on use of Certification Logos
Providing Management System Certification Services, to industrial and commercial sectors.

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Head Office
Suite 716 Lisburn Enterprise
Ballinderry Road Lisburn, Co.
Antrim BT28 2BP
info@systemcertification.co.uk
+44 028 9244 4230
GB Office
Office 328, Tea Factory,
St Peters Square, Fleet Street,
Liverpool, L1 4DQ
info@systemcertification.co.uk
+44 (0) 151 318 1161

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