Remote Audit Guidance for SCS Clients

25th March 2020

Remote Audit Guidance for SCS Clients



In response to the COVID-19 Pandemic and in respect to our duty of care to our employees, auditors, clients and the wider public, SCS have moved to a fully remote system of auditing from 25th March 2020 until at least 31st May 2020.

It is important that certification of organisation’s management systems continues to deliver confidence for Clients and Consumers, and while the short to medium term trading difficulties pose varying challenges for all organisations, the validity of current certification registrations is still subject to periodic surveillance and re-certification.

Global accreditation and certification activities across nations and international boundaries have adopted remote auditing techniques to address risk to certification and maintain the confidence that industry and our clients require.



The traditional methodology used for certification auditing of management systems has involved physical assessments of the Client’s offices and operational work environments, be they on site or at temporary work locations. An extraordinary event, such as the current COVID-19 Pandemic, affecting a certified organisation may temporarily prevent the SCS from carrying out planned audits on-site.

Remote auditing is a process by which an auditor combines information and communication technology and data to assess the accuracy of data, internal controls, gather evidence (electronic or by other means) to interact with clients without the need to be physically present. The remote audit is the internationally recognised technique to be used when experiencing an extraordinary event that prevents or discourages physical interaction.

The audit may include everything that is usually covered during a site visit, but some certification activities, particularly process audits of service delivery or production operations may need to be conducted at a later date, but this will be agreed during the remote audit.

The security and confidentiality of electronic or electronically-transmitted information is particularly important when using ICT for audit purposes, and the use of ICT shall be mutually agreed upon with client organisations, and in accordance established policies.



Typically the schedule of the audit and the agenda will be largely the same however interviews, observation and examination of audit evidence will be enabled by the use of technologies / ICT.

Examples of ICT use may include but are not limited to:

  • Meetings; by means of teleconference facilities, including audio, video and data sharing, or even mobile phones
  • Audit of documents and records by means of remote access, either via a share facility or email
  • Recording of information and evidence by means of photo, video or audio recordings
  • Providing visual/audio access to remote locations via video link, face-time etc



  • Liaise with SCS and your allocated lead auditor
  • Prepare/review  your organisation’s ICT Hardware & Software
  • Prepare your management systems for use remotely by hosting documents and records digitally on a platform which can be shared remotely, both internally and externally
  • Ensure key personnel are available for  the audit


If you have any queries or problems please do not hesitate to get in touch with our General Manager, Tony Duff.

Tel. 028 9244 4230  Mob. 0777 978 6767


By Tony Duff - , 25th March 2020

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